Career Opportunities

Position Overview: The Groomer will collaborate with our clients to ensure the safety and well-being of their pets through expert grooming. This role requires a high level of skill, experience, and exceptional customer service. The ideal Groomer is not only a proficient pet stylist but also a pet enthusiast who excels at customer interactions. They should be organized and thrive in a busy, fast-paced environment.

This is an hourly position plus a percentage of revenue generated commission.

Essential Functions:

• Demonstrate proficiency in various grooming tasks, including bathing, drying, ear cleaning, deep brushing, de-matting, breed-specific cuts, teeth brushing, and nail trimming.
• Manage pet intake, engage with clients during drop-off and pick-up, and effectively communicate with clients regarding any issues.
• Clearly explain the grooming process to clients and make service recommendations based on the pet's needs.
• Provide clients with cost estimates and timeframes for grooming services.
• Collaborate with the front desk to schedule appointments and communicate with clients.
• Maintain detailed records of grooming work performed.
• Consult with clients after grooming sessions to discuss future needs, pet health, and additional recommendations.
• Adhere to a timely appointment schedule.
• Select appropriate bathing products and tools for specific services.
• Trim and comb pet hair according to breed standards and desired styles.
• Prioritize safe handling techniques to keep pets calm and under control.
• Monitor pet health and well-being during grooming and alert technicians to any medical issues.
• Maintain the cleanliness of the grooming area, including cage cleaning, sweeping, and mopping.
• Display a deep passion for delivering quality pet care and grooming.
• Fulfill any other duties as assigned by the Manager.

Qualifications:

• A minimum of 1 to 3 years of recent grooming experience preferred.
• Proficient in safely handling pets of all sizes and temperaments.
• Skilled in grooming dogs and other pets according to breed-specific requirements or owner preferences.
• Competent in tasks such as gland cleaning, ear cleaning, and nail trims.
• Capable of lifting up to 50 pounds on a frequent basis.
• Willing to work in an environment with exposure to disinfectants, sanitation chemicals, and animal dander.
• Possesses excellent interpersonal and communication skills.
• Demonstrates a deep love for animals and exercises patience and care when handling pets.

The list of essential functions, as outlined in this job description, is intended to be representative of the tasks performed within this classification. The omission of any job function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.